AdaptiveMail Privacy Policy
The privacy of our visitors and customers is of utmost priority to Adaptivemail. This Privacy Policy informs how we collect, store and use the personal information of those who interact with our website or use our SaaS platform.
This privacy policy applies only to our online activities, It is valid for visitors to our website and for customers of our product. This policy is not applicable to any information collected offline or via channels other than this website.
Information We Collect
Visitors to our website:
We do not collect any personally identifiable information of visitors to our website(www.adaptivemail.com), except for the information that they may volunteer or choose to provide when interacting with us (for example when filling up a form).
Adaptivemail customers:
‘Customer’ is defined as an enterprise or organization deploying or using the Adaptivemail platform on their own cloud or using AdaptiveMail’s managed cloud within the terms of our mutually agreed upon customer agreement.
The AdaptiveMail platform enables organizations to process their data to provide valuable business services to their employees, partners and customers. AdaptiveMail does not own or control the information that flows through our application. The data that flows through Adaptivemail is provided by the respective clien organization. The client organization is responsible for securing the appropriate permissions before sharing any data with Adaptivemail.
Customers deploying in their own cloud:
Adaptivemail does not collect any personally identifiable information from the application deployed in our customers’ cloud.
In specific instances, the Adaptivemail support team could request and collect information for troubleshooting and investigation purpose for issues escalated to them. Any information collected for such purpose will be used solely for resolving issues and will be deleted upon request.
Customers deploying in Adaptivemail’s Managed cloud:
Access to Enterprise data within the AdaptiveMail application is governed by the contract between Adaptivemail and the client organization.
AdaptiveMail maintains and processes only the data provided by the client organization to provision the services required of the application to the organization. In some cases, this information may be used for AdaptiveMail’s legitimate business operations related to providing the service as described in the contract.
- The client organization is responsible for the data, for informing associated persons and for obtaining their consent as the need may be, prior to sharing any personal data with Adaptivemail.
How we store and use your information
AdaptiveMail uses industry accepted standards and security protocols to ensure all data is handled and stored with utmost security. We do not sell or share personal information with other parties, except where we are required to do so by law.
Any personal information that is shared with us is used to fulfil the specific business request it was provided for.
Like all hosting companies, AdaptiveMail uses log files and cookies to improve user experience, enhance product performance and site administration.
AdaptiveMail is committed to the privacy and rights of our customers and website visitors as outlined under the CCPA and GDPR.
CCPA Privacy Policy (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Privacy Policy (Data Protection Rights)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
If you have additional questions or require more information about our Privacy Policy, please contact us at contactus@adaptivemail.com.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
